Operations Manager

We are recruiting on behalf of a well-established, client-focused relocation and removals business specialising in office and commercial relocations across Glasgow and the surrounding region. This is a hands-on leadership role at the heart of their operations — ideal for an experienced warehouse or operations manager who thrives in a fast-paced, service-driven environment.

You’ll take ownership of daily operational and warehouse activity, drive service excellence for major commercial clients, and act as deputy to the Head of Relocation Services — making this an excellent platform for someone with clear ambitions to step up.

The Role

Lead all warehouse and operational activity across Glasgow, ensuring seamless delivery of office and commercial relocation projects.

Manage storage, inventory, dispatch, and asset traceability to the highest standards of accuracy and efficiency.

Coordinate schedules, resources, and diary management to meet fluctuating client demand across corporate accounts.

Serve as the primary operational point of contact for key clients, ensuring service levels consistently exceed expectations.

Drive continuous improvement in “white glove” service delivery — quality, flexibility, and client focus are non-negotiable.

Use operational data and KPIs (utilisation, turnaround time, stock accuracy) to identify trends and lead improvements.

Lead, coach, and develop your warehouse and operational team — building a culture of accountability and collaboration.

Ensure full compliance with Health & Safety requirements across all warehouse and operational activity.

Act as deputy to the Head of Relocation Services, providing cover and leadership support as required.

What We’re Looking For

Proven leadership experience in warehouse, logistics, or operational management — ideally within removals, relocation, or a service-led environment.

Strong understanding of warehouse processes, inventory management, and operational scheduling.

A customer-first mindset with a track record of delivering high-quality service to major commercial clients.

Data-driven and analytical, with the ability to use operational insight to drive efficiency and improve outcomes.

Confident operating from shop floor to senior stakeholder level — you lead by example.

Excellent communication and stakeholder management skills.

Counterbalance/Reach Truck licence is desirable but not essential.

What’s on Offer

£32,000 base salary.

A Glasgow-based, full-time permanent role within a respected and growing relocation business.

A genuine pathway to senior leadership as natural successor to the Head of Relocation Services.

The opportunity to make a real impact in a hands-on, varied operational management role.

A team culture where accountability, quality, and recognition are at the forefront.