Operations Manager

We are seeking a dynamic and experienced Operations Manager to lead our Logistics team in Leeds. You’ll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.

Location: Leeds (WF6 1RY)

Contract: Full Time/Permanent

Shift: Monday-Friday (40 hours)

Salary: Competative

Operations Manager Key Responsibilities;

Lead and develop a high-performing logistics team.

Ensure compliance with Health & Safety and Environmental Management Systems.

Manage depot operations, including rota planning, staffing, and cost control.

Deliver against KPIs and OGSM targets.

Drive customer service excellence for both internal and external stakeholders.

Identify and implement cost-saving initiatives.

Ensure legal compliance for drivers and vehicles.

Conduct performance reviews, training, and disciplinary procedures.

Drive an inclusive culture and ensure Wellbeing, diversity and Inclusivity events are actively promoted at site level.

What We’re Looking For;

Proven experience in senior-level transport operations.

Strong leadership, coaching, and people management skills.

Excellent communication and interpersonal abilities.

Analytical mindset with a proactive approach to problem-solving.

ICT proficiency and data-driven decision-making skills.

Qualifications

Essential

Minimum 5 GCSEs (A–C or equivalent)

Licence CPC Certification

IOSH Certification

Desired

Experience in milk or food logistics

Familiarity with unionized environments (e.g., USDAW)

Why Join Us?

You’ll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you’re ready to take ownership, inspire others, and make a real impact—this is the role for you.

In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth;

Up to 15% annual bonus

4 x Life Assurance policy

£550 Car Allowance or Company Car

Partner Private Medical Insurance

25 days holiday plus bank holidays (rising with service)

Enhanced Maternity & Paternity Family Leave

Enhanced Bereavement Leave

Pension Employer Contribution Scheme (matched up to 8%)

Exclusive access to Müller Rewards, offering a variety of online and in-store discounts

Business Supplied IT Equipment

Concessionary products

Career Progression and Development Opportunities

Free parking

Ready to lead the way in logistics ? Apply now and help shape the future of milk supply logistics.

You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland