Operations Manager

Salary: £37,000 to £40,000 per annum (depending on experience) Location: Gorse Hill Studios, Trafford, Manchester (some remote working will be considered) Contract Type: Full Time, Fixed Term Contract for 12 Months (with the intention to extend subject to organisational funding and business needs) Hours: 38 hours per week

Help Us Create Safe, Inspiring Spaces for Young People

Gorse Hill Studios is a vibrant creative arts charity based in Trafford, supporting children, young people and communities through arts, culture and creative opportunities.

We are looking for an experienced and proactive Operations Manager to play a key role in the day-to-day running of our organisation. This is an exciting opportunity for someone who enjoys variety, thrives on organisation and wants to make a genuine difference behind the scenes of a busy and growing charity.

About the Role

Reporting to the CEO, you'll play a pivotal role in keeping Gorse Hill Studios running smoothly, safely and effectively. Acting as the operational backbone of the organisation, you will ensure our people, systems, facilities and processes are well managed, enabling the team to focus on delivering impactful creative opportunities for children, young people and the wider community.

This is a varied role that requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst maintaining a positive and collaborative approach.

Your Key Responsibilities will include

Oversee the day to day running of the building, ensuring it is safe, secure, clean and fully operational.

Manage contractors, planned maintenance schedules, repairs and service contracts.

Lead on health and safety compliance, risk assessments, incident reporting and staff training.

Oversee IT systems, information governance and GDPR compliance.

Develop and maintain effective organisational systems, processes and administrative procedures.

Support finance administration, supplier management and budget monitoring.

Manage and develop operational and administrative team members.

Support recruitment, onboarding, induction and HR administration processes.

Maintain organisational policies, compliance records and governance requirements.

Support organisational events, projects and continuous improvement initiatives.

About You

We are looking for an experienced and organised operations professional with strong knowledge of health and safety compliance, organisational systems and business processes. You will have experience managing facilities, IT systems, data protection and information governance, alongside previous line management responsibility.

You will be an excellent communicator with strong project management and problem solving skills, able to build positive relationships, work collaboratively across teams and effectively manage competing priorities.

Desirable

Experience working within the charity, community, arts, youth work or social enterprise sector.

Experience supporting HR processes and people management.

Relevant qualifications such as IOSH, NEBOSH, CIPD, Facilities Management or Project Management are advantageous.

Why Join Gorse Hill Studios?

At Gorse Hill Studios, you will be part of a passionate and dedicated team committed to creating opportunities for young people and communities through creativity and the arts.

We offer

A supportive and inclusive working environment.

The opportunity to make a meaningful impact within the local community.

A varied and rewarding role where no two days are the same.

Opportunities for professional development and growth.

Safeguarding

Gorse Hill Studios is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The successful candidate will be expected to support and uphold the organisation's safeguarding culture and ensure operational systems and processes align with safeguarding requirements.

This role is subject to an Enhanced DBS check, satisfactory references, right to work checks and any other pre-employment screening deemed appropriate for the position.

How to Apply

If you are an organised, proactive professional who enjoys creating efficient systems and supporting people to do their best work, we would love to hear from you.

To apply, please submit your CV and a covering letter outlining your relevant experience and why you are interested in joining Gorse Hill Studios.

For full details of the role and responsibilities, please refer to the Job Description.

We look forward to hearing from you.

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