Office & Facilities Manager

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

The Office & Facilities Manager will

Lead on day-to-day office operations and facilities management

Line manage the reception/administrative team

Ensure compliance with Health & Safety, GDPR, and organisational policies

Maintain a safe, welcoming, and efficient environment for staff and survivors

The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services.

Why Apply?

This is a fantastic development opportunity to

Step into a management position

Expand your experience in facilities, compliance, and operations

Play a key role in supporting safe and effective service delivery

Contribute to an organisation making a meaningful difference

Who We’re Looking For

You can demonstrate

Experience in office and/or facilities management

Strong organisational and administrative skills

Confidence in managing systems, processes, and compliance

Experience supervising or coordinating staff

Knowledge of Health & Safety and data protection requirements

A commitment to RCSL’s feminist ethos and survivor-centred approach

Key Responsibilities

Manage office systems, processes, and administrative functions

Oversee building maintenance, contractors, and facilities operations

Lead on Health & Safety compliance, inspections, and reporting

Support data protection compliance in line with GDPR

Coordinate space planning, office upkeep, and service needs

Line manage reception/admin staff, delegating workload and supporting performance

Ensure the office environment reflects RCSL’s values and standards

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes

Promoting the safety and wellbeing of children, young people and adults at risk

Identifying and reporting safeguarding concerns

Following organisational safeguarding policies and procedures

Supporting a culture where everyone feels safe, respected and supported

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

Race and ethnicity

Disability

Sexuality and gender identity

Socioeconomic background

Immigration status

Faith and culture

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

Alternative interview formats or timings

Additional time for written tasks

Accessible documentation

Support relating to disability, neurodivergence or health needs

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel member.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Enhanced DBS

The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to

Safeguarding

Equality, diversity and inclusion

Wellbeing and feminist practice

Trauma-informed therapeutic work

Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).

We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply

Please submit

Your CV and a cover letter outlining your suitability for the role to in PDF format.

Interview date(s): Rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences