An excellent opportunity for an experienced Nursecall Field Engineer to join a well-established company.
Job Type: Full-Time, Permanent.
Salary: £30,000 - £40,000 Per Annum, Depending on Experience.
Location: Birmingham – Covering Midland. although expect reasonable travel to further areas throughout the region.
Working Hours: Monday to Friday, 0900 - 1730 (Overtime Opportunities).
They are proud to be one of the UK’s leading providers of healthcare technology.
Their team specialises in installing and managing digital nurse call systems and fall prevention technology for care and nursing homes. They also offer services in Internet, Wi-Fi connectivity, telephone systems, mobile handsets, and more. No matter where clients are in their digital transformation, they are here to help.
We are currently looking for a Nursecall Field Engineer to join our team and help us to provide the highest quality of installation and maintenance service of nurse call systems.
This role will generally cover some semi-national travel however you should be based in the South of England (e.g. Oxfordshire, Hampshire area or similar).
It's typical to have up to a 2-hour commute to the job. Occasionally travel further afield will be required, e.g. to Ise of Wight.
You must have strong nurse call experience, ideally on Wireless Nurse Call Systems such as Medicare Systems, Courtney Thorne, ARM, etc. Whilst wired Nurse Call experience is also valid, we would prefer some wireless experience where possible. Experience on fire alarms or other addressable call systems is acceptable.
This is a hands-on roll - you will be issued tools and be hands-on, so being confident and practical is a must. Technical competence is something that can always be worked on, but you must be able to demonstrate you have confidence and a good grounding in nurse call.
You must be technically literate and competent with modern technology, e.g. an understanding of Android, basic IP addressing / networking, Microsoft Windows etc. - we aren't expecting you to be a software developer, but we need to ensure you are happy troubleshooting Microsoft Windows on WiFi connection issues, software updates and installing files etc which is required for some Microsoft Windows based Nurse Call systems.
Experience, Knowledge and understanding of networks and IP based systems is desirable.
As a Nursecall Field Engineer, you will be responsible for servicing existing nursecall systems (Mainly Medicare and Intercall), as well as new installations of their HARIS Nursecall system across the North of England. This will be including fault finding to resolve problems, programming call points, replacing effected components and installing new peripherals. This is entirely within adult social care environments (care homes, nursing homes etc).
You may also need to install a small number of data cables to facilitate nurse call equipment, so you should be confident in chase walls, drilling holes, running and terminating data cables
Testing nursecall system functionality to fault find issues
Setting up new display screens and call points to replace faulty units
Providing on site training on system functionality
Installing new peripherals and accessories on nurse call systems
Installing new nurse call systems
Running a small amount of CAT5e/CAT6 Data Cables to support new hardware installations
Investigating Wi-Fi or other IT faults
Racking and patching IT equipment in data cabinets
You will be the face of the company whilst on site with customers, so great people skills will be important - often in a technical situation, customers will look to you for help and guidance, so being able to translate complex terms to simple explanations for non-technical staff is a great skill.
Ultimately this is an opportunity to develop with a chance to build a rewarding career in a small professional company
Full UK driving license
Pass a DBS Basic Disclosure (formally referred to as a CRB check)
Have a fluent competency in English
Have right to remain / right to work in the UK (we will not sponsor employment / residency)
Company vehicle with Fuel card
Company laptop
Company phone
Overtime opportunities
Uniform with ID
All tools and equipment paid for
30 days annual leave + bank holidays + your birthday
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
