NETWORK PRODUCTION ENGINEER Location: London – hybrid, 1–2 days onsite per week Contract: 12 months Dates: August 2026 – August 2027 Hours:…
Position Summary
The Network Product Manager is responsible for managing the development and launch of network products and services that meet the needs of Claranet’s customers. They will drive the product strategy and roadmap, supporting cross-sell and growth across our portfolio, while working closely across Technology Practices, Customer Success & Growth, and Customer Experience and Managed Services. They are responsible for driving repeatability and scalability across existing and new products and services. The Network Product Manager will collaborate with Architecture and Technology Practices to develop next-generation secure, intelligent managed network services leveraging technologies like SD-WAN, SD-Branch and SASE products and services alongside existing MPLS and Managed LAN.
Role Mission
Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a leader to build and own the existing and future market-leading multi-solutions portfolio that Claranet offers to customers, enabling cross-sell and upsell.
Objectives & Key Results
The Connectivity Product Manager is part of a team representing a portfolio with over £110m+ per annum in revenue. The key objectives will be to:
The Network Product Manager is part of a team representing a portfolio with over £110m+ per annum in revenue. The key objectives will be to:
Develop and innovate network products and services that contribute to revenue growth and profitability, aligned to Claranet’s goals
Ensure that products meet customer needs and address any issues or concerns that arise
Contribute to the target of 70% of services being scalable, repeatable, and operationally supportable.
Product development is focused on meeting customer security requirements and benchmarked against Industry standards
Ensure products are developed according to specifications and timelines and with commercial acumen in mind
Maintain an up-to-date product/service catalogue
Duties and Responsibilities
Essential Roles & Responsibilities
Full product lifecycle management including ideation, new development, in and end of life management within our Infrastructure portfolio
Create strategic product visions and roadmaps driven by experience, research and engagement with our customers
Centre yourself around road mapping software to produce live product and project views that help support a clear strategy internally and to help our customers resolve transformation, scalability and compliance problems
Lead product design and development working with internal and external project teams to deliver functional and repeatable new products
Build, grow and utilise relationships with internal teams, partners and suppliers to support product lifecycle management
Contribute to our go-to-market proposition strategy. That’s working closely with our proposition, marketing, sales, engineering and our partners to develop content and campaigns across a multitude of channels
Support sales communities in winning new and retaining existing business through product training, customer meetings and general opportunity contribution
Continual competitive analysis through the monitoring of product performance metrics coupled with industry innovations, trends and competition research
Create and maintain product documentation such as service level agreements, pricing tools, service descriptions and sales enablement content
Position Specifications
Behavioural Competencies – Organisational & Behavioural Fit
Influence and manage stakeholders: Ability to communicate and influence internally and externally across all levels of an organisation, creating alignment between often conflicting stakeholder needs to deliver the solution for the customer
Strong written and oral communication skills including presentation skills with demonstrable attention to detail
High levels of initiative, drive and self-motivated with the ability to operate in a fast paced and fluid environment
Critical Competencies – Technical Fit
Strong technical, commercial, and market understanding of managed network services, including SD-WAN, SASE, MPLS, managed LAN, and security capabilities, with the ability to turn customer transformation, security, and compliance needs into scalable, commercially viable product propositions
Understanding of SD-WAN and SASE architectures, including Zero Trust, secure internet access, cloud security, and policy-based access control
Experience with managing technologies and vendors such as Fortinet, Cisco, and Cisco Meraki
Experience with managing Wholesale Access Vendors and Technology Partner Management
Experience applying product governance and service readiness practices to ensure products are scalable, repeatable, secure, operationally supportable, and commercially viable
Strong commercial product management capability, including pricing, margin analysis, revenue forecasting, adoption tracking, and product performance management
Understanding of managed service operating models, including SLAs, monitoring, support processes, operational handover, and continual service improvement
Experience developing customer-facing SD-WAN and SASE propositions, including positioning, packaging, pricing, and sales enablement
Experience developing standardised service designs and deployment models that improve scalability, repeatability, and operational efficiency
Has previously held a product management or proposition management role or can demonstrate strong experience of product life cycle management with a proven record of successful product outcomes
Ability to research and generate new ideas using varying resources such as customers, sales, market insight and partners
Ability to analyse data and create information that supports product and business decisions
Service-oriented mindset that focuses on how people, process and technology operate together to create value-add services for our customers
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
NETWORK PRODUCTION ENGINEER Location: London – hybrid, 1–2 days onsite per week Contract: 12 months Dates: August 2026 – August 2027 Hours:…