Network Engineer

Network Engineer Coventry £30k - £35k + Benefits

I am recruiting in Coventry for a Network Engineer who will be responsible for the design, delivery, optimisation and support of secure, resilient network infrastructure across operational environments. The role delivers measurable impact across customer, operational, project and service activities, with accountability for programme-level outcomes where applicable. The Network Engineer plays a key role in shaping, securing and optimising networks that underpin high- availability and business critical services.

Network Engineer Benefits

Company Shares Scheme, Pension, Medical Insurance, Financial Planning Support, Death in Service, Medicash Healthcare Cash Plan, Permanent Total Disability Insurance, Enhanced Maternity/Paternity/Adoption Pay, Company Sick Pay, Hybrid Working, Investment in personal and professional training, Professional Memberships, Health checks, Wellbeing training and support, Employee Assistance Program, Flu jabs, Eyecare and of course paid holiday.

Network Engineer Key Responsibilities

Provide 2nd line network support, owning escalated incidents through diagnosis, root cause analysis, resolution, and implementation of permanent fixes

Triage and prioritise network incidents based on business impact, severity, and operational risk, maintaining accurate ticket updates and documentation

Design, deploy, configure, and support secure, resilient LAN, WAN, WLAN, SD-WAN, and datacenter networks

Configure, manage, and maintain Cisco and Fortinet network and security platforms, ensuring stability, performance, and compliance

Perform routine maintenance and lifecycle activities, including upgrades, patching, configuration hardening, and validation testing

Monitor network performance, availability, and capacity, proactively identifying risks and improvement opportunities

Support project delivery by managing installation, configuration, testing, and operational handover of new infrastructure

Ensure all network services and changes comply with security policies, ITIL processes, and documented standards

Work closely with the Service Desk to improve first-line diagnosis, escalation quality, and knowledge articles

Engage effectively with internal teams, vendors, and stakeholders, clearly communicating progress, risks, and issues

Produce and maintain high-quality technical documentation, standards, and knowledge transfer materials

Contribute to continual service improvement, technology lifecycle planning, and operational best practice

Act as a technical escalation point and support or mentor engineering colleagues where required

Network Engineer Skills & Capabilities

Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing and switching

Hands-on experience with Cisco networking technologies, including Catalyst switching and wireless (WLC/ISE)

Hands-on experience with Fortinet platforms, including FortiGate, FortiManager, FortiAnalyzer, FortiEMS, and SD-WAN

Experience supporting WLAN, VPNs, firewalls, and modern network security practices

Practical knowledge of network monitoring and logging, including SNMP, Syslog, dashboards, and alerting

Strong troubleshooting and analytical skills with a structured, methodical approach

Experience maintaining secure, standardised, and well-documented environments

Ability to work effectively across operational support and project delivery activities

Network Engineer Experience & Knowledge

Proven experience in 2nd line (or higher) network engineering roles supporting multi-site or business-critical environments

Demonstrated experience delivering operational change, incident resolution, and service improvement

Experience working with multiple suppliers and internal stakeholders

Understanding of service management, reporting, and operational KPIs

Experience supporting or delivering infrastructure change within controlled, ITIL-aligned environments

Experience contributing to secure, resilient, and supportable network designs

Network Engineer Personal Attributes

Confident verbal and written communicator with both users and colleagues

Self-motivated, disciplined, and able to prioritise workload effectively

Calm and professional when working in a fast-paced environment

Willingness to research innovative technologies and propose effective solutions

Strong team player with a collaborative mindset

Strong stakeholder management skills, able to operate effectively from front-line teams to senior leadership

Excellent communication skills, with the ability to translate complex technical issues into clear, simple messages for non-technical audiences

Analytical and structured problem-solving approach, particularly under pressure during major incidents

Agile mindset with experience of Agile project and programme delivery methodologies

Strong decision-making capability, with commercial awareness and financial literacy

Ability to manage risk, balance competing priorities and deliver outcomes in pressured environments

Network Engineer Compliance

ITIL Framework

Quality (ISO 9001)

Information Security (ISO 27001)

Cyber essentials & Cyber essentials +

Environmental Management (ISO 14001 / ESG)

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