National Account Manager

National Account Manager

Location: South West or Midlands (Home-Based with UK Travel)

Salary:£45,000 - £55,000 + Car Allowance + Excellent Benefits Build Strategic Partnerships. Deliver Commercial Value. Make a Real Impact.

Our client is one of the UK's leading procurement and purchasing specialists, supporting over 10,000 businesses across the hospitality, leisure and catering sectors. Through expert procurement solutions, unrivalled buying power and long-term partnerships, they help businesses reduce costs, improve efficiencies and strengthen their supply chains.

Due to continued national growth, they're creating a brand-new National Account Manager role—an exciting opportunity to take ownership of some of the company's largest and most strategically important customer relationships. The Role

This isn't a traditional sales role. It's about becoming a trusted advisor to key customers, ensuring they receive exceptional service while maximising the value of their partnership.

Managing a portfolio of national and multi-site accounts, you'll work closely with Procurement Managers, suppliers and internal specialists to identify cost-saving opportunities, drive continuous improvement and support customers in achieving their commercial goals.

If you enjoy building long-term relationships, influencing senior stakeholders and making a genuine difference to your customers, this could be the perfect opportunity.

Key Responsibilities

Manage and develop a portfolio of national and multi-site customer accounts.

Build trusted relationships with senior stakeholders including Operations Directors, Procurement Directors, Finance Teams and business owners.

Deliver regular business reviews, presenting savings, performance data and strategic recommendations.

Identify opportunities to improve efficiencies, reduce costs and increase customer value.

Coordinate internal procurement and specialist teams to deliver outstanding service.

Work collaboratively with suppliers to resolve issues and improve commercial outcomes.

Support customer onboarding, acquisitions and business expansion projects.

Monitor account performance, identify potential risks and implement retention strategies.

Represent the business at customer meetings, networking events and industry functions across the UK.

About You We're looking for an experienced Account Manager who thrives on developing strategic customer relationships rather than focusing purely on new business generation.

You'll ideally have

Experience managing large, strategic or multi-site customer accounts.

Excellent relationship-building and stakeholder management skills.

Strong commercial awareness and the ability to identify opportunities to add value.

Experience coordinating multiple internal teams and external partners.

Outstanding organisational and project management skills.

Confidence presenting to senior decision-makers.

A consultative, customer-first approach with a passion for delivering exceptional service.

Flexibility to travel across the UK when required.

Experience within hospitality, procurement, foodservice, leisure, facilities management, retail or other multi-site environments would be advantageous but isn't essential.

What's on Offer?

£45,000 - £55,000 basic salary

Car allowance

Excellent benefits package

Home-based role with flexibility and autonomy

Newly created position offering the opportunity to shape the role

Join one of the UK's fastest-growing procurement businesses

Excellent long-term career progression within a growing national organisation

If you're passionate about building long-term customer partnerships and delivering genuine commercial value, we'd love to hear from you. Apply today to join a growing organisation where your expertise will have a real impact.