Why Southwark?
Do you see yourself leading a high-performing business support team in a fast-paced environment where your work helps safeguard children and young people?
Can you use your experience to drive service performance, manage resources effectively, and support staff to achieve their best?
Does the idea of joining a forward-thinking council that is committed to excellence, collaboration, and making a real difference in the community excite you?
If yes, we have the perfect role for you!
Our Multi-Agency Safeguarding Hub (MASH) Service is looking for a passionate and dedicated Business Support Manager to join our amazing team and help make a difference today.
What You'll Be Doing
As the Business Support Manager for MASH, you will lead and manage a team of Management Information Officers, ensuring the delivery of high-quality business and information support services. You will oversee service performance, staff development, resource management, and operational processes that enable timely and effective decision-making by Social Work teams. Working closely with managers across the service, you will help drive continuous improvement and ensure business support arrangements add real value to service delivery.
What We're Looking For
We are seeking a motivated and organised leader with a strong commitment to delivering excellent support services and achieving positive outcomes.
Experience of managing and supervising teams within a busy service environment.
The ability to allocate workloads, set performance standards, and monitor outcomes effectively.
Experience managing sickness absence, performance issues, and staff development.
Strong communication and relationship-building skills, with the ability to work collaboratively with internal and external stakeholders.
Experience supporting recruitment, induction, training, and employee development activities.
The ability to analyse service demands and deploy resources effectively to meet business needs.
For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.
For an informal discussion about the role, please contact Avion Grant at .uk
Additional Information
Hours of work: 36 hours per week, Monday – Friday
Location: 132 Queen’s Road, Peckham, London, SE15 2HP
Type of contract: Permanent
This position requires a Disclosure and Barring Service (DBS) clearance at Enhanced – Children’s (Barred) level.
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