Marketing Automation Traffic Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview

Join Gallagher’s Marketing Studio, our in-house marketing agency, as a Marketing Automation Traffic Manager. This is not a traditional project management role. Instead, you’ll act as the operational control tower for marketing automation work, ensuring requests are scoped correctly, assigned to the right resources, prioritised effectively, and delivered on time.

We’re looking for someone with extensive experience in workflow, delivery, and resource management, ideally gained in complex corporate or agency environments. Strong Workfront expertise and a solid understanding of marketing automation workflows are essential.

This is an exciting opportunity to join a growing global team, where you’ll collaborate with stakeholders across the business, shape processes, and make a real impact.

How you'll make an impact

Manage the flow of marketing automation requests, including email campaigns, lead generation, and customer retention initiatives.

Review incoming requests to ensure they’re ready to begin, clarifying gaps and aligning expectations.

Assign tasks to the right resources based on scope, urgency, and team capacity.

Monitor active projects, ensuring tasks are on track and risks are addressed.

Validate content and ensure compliance with global and regional email marketing standards.

Collaborate with internal teams to ensure smooth workflows and timely delivery.

Identify opportunities to improve processes and enhance efficiency.

Support global teams across time zones to ensure seamless project progression.

About You

You have extensive experience in workflow, delivery, and resource management, with a strong focus on marketing automation.

You’ve gained your experience in complex corporate or agency environments, managing multiple priorities and stakeholders.

You’re confident using Adobe Workfront and understand traffic management, resource allocation, and delivery prioritisation.

You’re familiar with Salesforce Marketing Cloud and marketing automation workflows.

You’re a task driver, not a traditional project manager or business analyst. You thrive on keeping work moving and ensuring deadlines are met.

You’re detail-oriented, proactive, and thrive in a fast-paced environment.

You’re a strong communicator, able to manage demanding stakeholders and build relationships across teams.

You’re passionate about improving processes and driving results.

You must have the right to work in the UK.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation

Comprehensive benefits programs designed to support your well-being

Career development opportunities and ongoing learning

A collaborative, people-first culture with accessible leadership

The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)