Marketing and Communications Lead

We're supporting an established financial services organisation in Glasgow as they embark on an ambitious transformation journey. Offering hybrid working and a salary of up to £42,000, this is an exciting opportunity to take ownership of marketing, communications and brand strategy while helping shape a more modern, customer-focused and digital-first future.

This isn't a role where you'll simply maintain what's already in place. The organisation is looking for someone who can take a fresh look at the brand, customer experience and digital presence and help define what comes next.

They know they want to evolve. They know they want to become more digital-first. They know their website, communications, digital platforms and customer experience need to feel more modern, engaging and relevant. What they're looking for is someone with the vision, creativity and commercial awareness to help make that happen.

You'll have the opportunity to shape the roadmap, influence business decisions and lead a wide-ranging refresh across brand, communications and digital channels. From overhauling the website and modernising customer communications to refreshing marketing collateral and supporting the future development of digital and mobile platforms, you'll play a key role in driving change across the organisation.

What You'll Be Doing

Leading the organisation's marketing and communications strategy

Evolving and strengthening the brand across all customer touchpoints

Driving the redevelopment and ongoing optimisation of the website

Reviewing and modernising customer communications and content across multiple channels

Refreshing marketing materials, brand assets and customer-facing collateral

Supporting the development of digital platforms and mobile experiences

Delivering campaigns that drive engagement, growth and customer retention

Using customer insight, analytics and market trends to shape activity and future strategy

Managing agency and supplier relationships where required

Working closely with stakeholders across the business to influence and deliver change

About You

Experienced in marketing, communications, brand or digital-focused roles

Comfortable operating at both strategic and hands-on level

Experienced in website, brand or digital transformation projects

A strong communicator with excellent content creation and storytelling skills

Commercially minded, creative and driven by results

Data-led and confident using insight to inform decisions

Someone who enjoys challenging the status quo and bringing fresh ideas to the table

Why Apply?

This is a rare opportunity to make a genuine impact. The organisation knows where it wants to get to, but it's looking for someone to help shape the journey. You'll join a collaborative and supportive team, work on a range of exciting transformation projects, and gain fantastic exposure across brand, digital and communications. Alongside a salary of up to £42,000, there's a strong benefits package, including an excellent pension scheme. Apply today to find out more!