Manager, Technology Operating Model (GPS), Technology & Transformation

Manager, Technology Operating Model (GPS), Technology & TransformationBasic information Location

Edinburgh, London, Manchester

Business Line

Technology & Transformation

Job Type

Permanent / FTC

Date published

02-Sep-2026

Req #

24907 Job description Connect to your Industry

Technology is driving innovation and disruption.

We are looking for people to join our Technology & Transformation team to help our clients with their Digital Transformation - guiding clients to imagine the shape, size, and ethos of their organisation for the future, and defining an appropriate strategy, to help them achieve their ambitions. We have a growing, diverse practice working across the UK and Europe on imagining, designing, and delivering that future. With our breadth and depth of capabilities, we are trusted strategic advisors and implementation partners for our clients' transformations.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

The Team: Technology, Strategy & Transformation - Technology Operating Model

Join our growing TST TOM community and work with business leaders and innovative thinkers to shape the future of technology. We're committed to building a vibrant and collaborative team, creating opportunities to deliver real impact locally and beyond.

If you're passionate about creating cutting-edge solutions that transform businesses, this is the role for you. Help us reimagine technology organisations and build core capabilities that drive business success, leveraging the latest insights from Tech Trends and beyond. Together, we'll deliver tangible value and make a lasting impact.

Our Market Offering is split into five propositions that cover the end-to-end operating model:

Business Enabled Tech Strategy: We advise CIOs, and the broader enterprise, to define the strategy to transform their organisations for the digital age.

Tech & Cloud Op Model Transformation: We design operating models to help clients leverage digital and cloud technologies, along with the roadmap to get there. This includes advising technology leadership on future workforce transformation to address the challenges of growing and retaining Tech talent.

Service & Product Effectiveness: We transform the 'back office' technology operations to enable the transition to product ways of working, next gen service management and DevOps.

IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory change. We orchestrate complex transactions to enable competitive advantage.

Service Implementation: We deliver comprehensive, end-to-end capability for establishing new services and embedding service management (e.g. ITIL) as part of large-scale digital transformation initiatives.

Connect to your skills and professional experience

Possess an understanding of technology organisation, technology operating models and orchestration to address business problems.

Be a sharp problem-solver who can analyse information, identify key issues, articulate compelling solutions that deliver results for our clients and communicate effectively with clients at all levels.

Take initiative, inspire your colleagues, and consistently deliver high-quality outcomes that reflect our commitment to integrity and a positive work environment.

You will demonstrate capability and experience in the following

Essentials

Robust understanding of how a Technology-first business organises, including a solid comprehension of Technology Operating Models (e.g., archetypes, capability models) and the core components of a Technology organisation.

Experience in at least one or more of the following areas: Operating models, Technology strategy, IT Service Management (ITSM) and ITIL, Technology transformation design and implementation, moving to product-based ways of working or Value stream mapping.

Proven ability to develop and maintain long-standing relationships with internal stakeholders & clients, fostering trust and collaboration.

Desirables

Flexibility and confidence working across multiple industries, with experience applying key concepts in diverse sectors, not limited to the public sector.

An understanding of emerging technology trends and the ability to articulate their impact on organisations.

Experience in process design, including developing innovative ways of working and service design approaches.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Enterprise, Technology and Performance

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you...