Manager, Software Engineering (Reliability Platform)

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale.

You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Affirm’s production environment. This team is responsible for building foundational operational intelligence capabilities for Affirm. This includes Affirm’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale.

This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company.

What you’ll do

Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution.

Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity

Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes

Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI

Build foundational systems that help engineers understand service ownership, dependencies, and operational