Manager, Benefits Operations - AMER

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

About the role

This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Manager, Benefits Operations.

As a dynamic and energetic professional, you will own the planning, implementation and overseeing of this chapter as part of the Benefits team.

You will be reporting to the Senior Manager, Benefits Operations.

Key responsibilities

Hire, lead, coach, support a high-performance operational team

Deliver superior value to Remote's employees and clients

Guarantee no revenue leakage in recharging Benefits to our Clients

Improve & optimise on an on-going basis processes, workflows and tools

Serve as a subject matter expert on Benefits

Identify automation opportunities in existing workflows together with Product

Ensure Remote's service delivery is fully compliant together with Legal

Collaborate effectively and efficiently with Payroll, Finance, Legal, Product, Engineering

Support reporting, audit, compliance, and data integrity initiatives

Be able to go from “scout to scale” and actually start things up

Be an internal and external champion of Remote's values and Benefits team's goals

The ideal candidate

You have 5+ years of working experience

You have HR generalist experience and Benefits specific experience across multiple countries

You have operational experience across multiple roles

You have managed small or medium teams directly reporting to you

You have a customer-oriented approach, with a pragmatic personality

You are passionate about accomplishing goals and ensuring quality

You are passionate about team-work and developing people

You are able to quickly adapt to a fast-paced, international, scale-up environment

You write and speak fluent English

You have solid startup experience (nice to have)

You speak multiple languages (nice to have)

You have previous experience in working remotely (nice to have)

Practicals

You'll report to: Senior Manager, Benefits

Team: Benefits

Location: Anywhere in [EMEA or AMERICAS or APAC]

Start date: As soon as possible

Application process

(async) Profile review

Interview with recruiter

(async) Written challenge

Interview with Director, Benefits

Interview with VP, Benefits

(async) Offer

How to apply

Please fill out the form below and upload your CV with a PDF format. See how to convert your CV to PDF here. Thank you!

#LI-DNP

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while w