Manager, Accounts Payable

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

We’re hiring an Accounts Payable (AP) Manager to lead our global AP operations, manage and develop the AP team, and drive continuous improvement across systems, policies, and workflows. You’ll oversee daily operations, monthly/quarterly close activities, and compliance, while partnering closely with Procurement, FP&A, Tax, and the broader Accounting team to scale a high-integrity, efficient AP function. You’ll also lead projects that enhance AP tools and processes to improve accuracy, cycle times, and stakeholder experience.

What will I be doing?

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