Logistics Specialist

As a Logistics Specialist at SumUp, you will support logistics operations across Amazon and other e-commerce channels, proactively tracking order flows, resolving issues/blockers, inventory accuracy, and returns handling to maintain a high customer experience. You will work cross-functionally with sales teams, PMOs, customer service, and B2B partners - managing expectations, addressing issues proactively, and communicating logistics updates clearly. Lastly, you will develop proactive routines to anticipate and resolve transport and delivery issues before they impact operations.

The role is based on-site in our office in Berlin. We believe in the power of face-to-face conversations that happen organically when working next to one another.

About the role

This role focuses on managing logistics for Amazon and e-commerce channels by combining deep knowledge of fulfillment center operations with strong stakeholder management. It connects warehouse teams, transport partners, and internal departments to support timely order fulfillment, proactive issue resolution, and clear communication. The goal is to enable scalable growth by handling complex logistics flows, aligning stakeholders, and driving continuous improvement through data-driven insights.

What you’ll do

Build cross-functional logistics projects independently, from business case through implementation, ensuring timely delivery and measurable business impact.

Knowledge of how operational audits are conducted across warehouses, logistics providers, transportation flows, inventory, and documentation to comply with internal standards, contractual obligations and regulatory requirements.

Identify and implement cost optimization initiatives across transportation, warehousing, packaging, and operational processes.

Own continuous improvement initiatives by identifying root causes, standardizing processes, and implementing scalable solutions.

What we’re looking for

You have 2-3 years of experience with hands-on