Logistics Coordinator

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in liaising between production facilities and logistics partners to assure successful outbound and delivery to customers, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Act as the liaison between production facilities and logistics partners to ensure smooth outbound operations and successful customer deliveries

Track shipments and resolve delivery issues by coordinating with logistics and last-mile partners

Support end-to-end supply chain operations, from supplier intake to final customer delivery

Collect and analyze logistics data, including error reports and weekly performance metrics

Assist in adjusting outbound logistics plans and support forecasting and operational planning

Work with customer care and internal teams to resolve logistics-related issues and improve service performance

What you’ll bring

1+ years of experience in supply chain, logistics, transportation, or manufacturing operations

Strong analytical and problem-solving skills with a data-driven mindset

Advanced MS Excel skills and ability to work with operational data

Highly organized with strong attention to detail and follow-through

Strong communication and collaboration skills across internal and external stakeholders

Proactive, owne