Logistics Coordinator

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Logistics Coordinator, you will report to the Logistics Manager and serve as the key liaison between production facilities and logistics partners. In this role, you will play a vital part on the team by managing vendor relationships, driving on-time delivery performance, and resolving outbound shipping issues to ensure customer satisfaction. You will be contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Supply & Transport Coordination: Liaise daily with supply planning and buying teams to schedule, organize, and monitor ongoing supply chain transportation.

Carrier & Cost Optimization: Compare multiple vendor quotations, tender loads to chosen carriers, and build strategic supplier relationships to drive cost savings.

Shipment Tracking & Communication: Monitor all shipments through to final delivery while keeping cross-functional teams updated on status changes.

Compliance & Scheduling: Enforce company SOPs for delivery and packing requirements while actively booking delivery appointments in Data Docks.

Logistics & Layout Planning: Organize, update, and manage weekly truck layouts to maximize transport efficiency.

Process Improvement: Assist in developing, maintaining, and refining SOPs to support continuous logistics improvements.

What you’ll bring

Relevant