KeyStep
Localisation QA Specialist
Monzo
Cardiff, UK
Full-time
Remote
about 3 hours ago
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London / UK Remote | 💰 £68,000 - £88,000 + Incentive Awards tied to your performance + Benefits
You’ll help run and continuously improve the systems we use to quality assure Monzo’s localised product experiences.
You’ll work closely with our in-language Editors and Testers, Product and Engineering teams, and other localisation partners to make sure translated experiences can be reviewed effectively in the live product.
Rather than being responsible for making linguistic decisions in every language, you’ll help create the structure and support that enables our language specialists to do their best work – removing testing friction, providing context, improving coverage and making sure issues reach the right teams quickly.
As Monzo expands into new markets, you’ll help make our QA processes reusable and scalable so we don’t need to start from scratch for every language.
Running and maintaining our localisation QA processes, including coverage tracking, journey inventories, priorities, QA checks, severity levels and reporting.
Working closely with in-language Editors and Testers to help them review locali
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.
Perks
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…