Learning Management System Manager

Job Introduction

The role operates on a hybrid basis and will involve periodic travel to Manchester.

About the role

Are you passionate about learning technology and creating great digital learning experiences?

We’re looking for a highly organised, people-focused Learning Management System Manager to own, develop and continually improve our LMS. This is a key role in ensuring our learning systems, data and digital content are accurate, accessible and aligned to organisational priorities.

You’ll be a champion for digital learning, confident working with stakeholders across the organisation, and motivated by supporting colleagues to learn, grow and apply learning in practice.

As LMS Manager, you’ll be accountable for the day management, quality and continuous improvement of our Learning Management System and eLearning portfolio. You’ll ensure high data integrity, effective reporting, smooth system changes and positive user experience for everyone who uses the LMS.

You’ll work closely with Learning & OD colleagues, SMEs, HR and system vendors, balancing operational delivery with development and innovation.

Key responsibilities

Build strong relationships with stakeholders to understand learning, eLearning and data requirements

Maintain accurate LMS data including users, courses, programmes, sessions, accreditation and content libraries

Develop and maintain dashboards, reports and datasets to track learning activity, compliance, quality and impact

Manage LMS change activity, including assessing requests, configuration, testing and communication

Lead LMS housekeeping, incident management, risk resolution and vendor liaison

Review, update and improve eLearning content, ensuring quality, version control and alignment with organisational changes

Support L&OD colleagues and SMEs to design and co-design learning materials within the LMS

Create intuitive structures for induction pathways, professional development portfolios and qualification frameworks

Provide first-line LMS support via the L&OD helpdesk, offering clear guidance and proactive issue resolution

Maintain the LMS data dictionary, site map and asset library to ensure strong governance

Manage budgets and expenditure associated with LMS hosting and development

Deliver LMS training and support continuous system improvement

About you

Advanced experience administering Totara or Moodle LMS, including configuration, testing and optimisation

Strong skills in data management, Excel reporting and dashboard creation

Experience managing system upgrades, change requests and competing priorities

Excellent stakeholder engagement and communication skills

A quality-driven approach with strong attention to detail

Experience using learning design and digital tools such as Articulate 360, Adapt, Camtasia, Vyond, Synthesia, Canva or similar

Confidence supporting others with patience, clarity and empathy

A commitment to equality, diversity and inclusion in learning design and delivery

Clear priorities and support for LMS development and reporting

Access to SMEs, learning technologists and system vendors

Opportunities to develop your skills in learning technologies, data and project management

A supportive Learning & OD network that values collaboration and innovation

We’re values-led and people-centred. You’ll be

A positive advocate for learning technology

Flexible, adaptable and solution-focused

Collaborative and relationship-driven

Reflective, open and committed to continuous development

Why Join Us?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

Attached documents

Learning Management System Manager.pdf

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