Lead Product Operations (all genders)

The role

Factor Europe is scaling rapidly, and as the complexity of our product offering grows, we are looking for a Team Lead, Product Operations to act as the “COO” of our Product organization.

This role requires a hands-on operator with outstanding data fluency and sharp commercial sense. The day-to-day is a blend of quantitative modelling, performance analysis, process optimization, and cross-functional project management. Reporting to the Head of Product / Co-MD, you will bridge our Culinary and Operations teams as you drive execution of our product expansion roadmap.

This role is a force multiplier for the Product team. Whether you are an analytical supply chain master who wants more exposure to product/customer, or a systems thinker who loves building and improving processes, this is a chance to supercharge one of Europe’s fastest-growing food-tech brands.

What you’ll do

Optimize our weekly menu

Build the menu planning algorithm: Develop and refine the models that architect our weekly menu, optimizing for customer engagement within a set of constraints (customer feedback, seasonal trends, cost targets, production capacity, etc).

Analyze recipe performance: Lead the weekly “Menu Post-Mortem”, translating customer feedback into actionable, data-driven insights for the Culinary and Kitchen Operations teams.

Improve our Recipe Database: Identify gaps in our recipe database and set priorities for R&D sprints; oversee our recipe graduation framework as we test new concepts.

Set commercial guardrails: Model the impact of menu changes on company profitability and proactively course correct.

Drive process excellence & scalability

Develop scalable processes: Develop and improve the end-to-end processes required to bring a recipe/menu from concept to launch, ensuring zero errors in handoffs between Culinary and Supply Chain.

Standardize, simplify, & automate: Identify aspects of our product operations that are ripe for automation or offshoring - then mak