Lead Market Researcher

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London (Hybrid) / UK Remote | 💰 £90,000 - £110,000 + Incentive Awards tied to your performance + Benefits

⭐About the team

Monzo is expanding beyond the UK to make money work for all Europeans. Our Next Markets team is focused on understanding where and how we can build a successful business in new markets.

We work across Research, Strategy, Product, Data, Design and Marketing to make some of Monzo’s most consequential expansion decisions about our entry strategy: where the strongest opportunities lie and how our proposition should evolve.

We’re looking for a Lead Market Researcher to own the customer and market evidence that sit at the heart of these decisions. This is an opportunity to set research direction for new-market entry, establish how we build confidence in unfamiliar markets, and influence our expansion strategy.

🔑You’ll play a key role by...

Leading the research that shapes our entry strategy for new markets, starting with discovery across new EU markets

Developing and evolving a repeatable market-entry research approach, prioritising the questions that matter most and balancing depth, speed and confidence

Building a clear view of loca