Monzo
Cardiff, UK
Full-time
Remote
about 6 hours ago
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London (UK) | 💰 £85,000-£138,000 + Incentive Awards tied to your performance + benefits
We’re building insurance that actually works for people – no jargon, no faff, no feeling like you’re being caught out.
Our mission is to offer simple, reliable and delightful insurance products that meet real-life needs, backed by great underwriting and claims partners to power seamless internal operations and exceptional customer experiences.
We’re scaling our first product line, Home insurance, with plans to expand into additional insurance categories over the coming years. We're a focused team with ambitious growth targets and a chance to build something special from the ground up.
We’re looking for a Lead Insurance Pricing Analyst to help us better understand and improve the performance of Monzo’s insurance pricing.
This role sits at the intersection of data, pricing, and growth. You’ll be responsible for understanding how our prices perform in market, why, and where changes may be needed - from day-to-day optimisation through to longer-term pricing strategy.
This role will help Monzo bring stronger customer, conversion and market insight into pricing discussions, so we can better understand where we should be competitive, which customer segments we want to grow, and how pricing changes could support both growth and loss performance - while working in partnership with our insurer, who owns the pricing decisions and risk selection.
You’ll work closely with our insurance partner, data scientists, and product teams to turn pricing, risk and loss data into clear, actionable recommendations - particularly as we scale our distribution channels, including on price comparison websites (PCWs).
🔑 You’ll play a key role by…
Building and maintaining a clear view of day-to-day pricing performance - understanding where we sit in the market and why
Analysing pricing, conversion, claims and loss ratio data to identify opportunities to improve growth and profitability
Running and supporting pricing experiments (e.g. segment-level changes, elasticity testing) including on PCWs
Refining pricing segments, rating factors and tiering to improve decision quality
Working with our insurer to evaluate pricing opportunities, assumptions and trade-offs, bringing the Monzo customer, conversion and market insight lens
Building a clear view of price competitiveness, especially on PCWs, and recommending actions to improve rank and conversion
Working with Data Science to deepen analysis, while independently driving core pricing work
Helping develop our internal pricing capability - including frameworks, datasets and ways of working
🤩 We’d love to hear from you if…
You have experience in insurance pricing, risk modelling, or data science - ideally UK Home or another personal lines product
You are highly analytical and hands-on with data, comfortable running pricing experiments (e.g., elasticity testing), and using conversion, loss ratio, and risk data to drive actionable decisions
You have enough underwriting and pricing knowledge to assess pricing assumptions, rating factors and trade-offs usi
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.
Perks
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…