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Lead Customer Success Manager

babelforce GmbH

Berlin, Germany

6 days ago

remoteRemote

Skills & Technologies

Customer SuccessMake

Job Description

Lead the team. Own the outcomes. Shape what customer success means at babelforce. We’re looking for a senior, technically capable leader to head up our Customer Success function. You’ll manage a team of CSMs - both Account Manager and Technical Specialist profiles - and report directly to the CEO. This is not a coordination role. You’ll make real decisions, own commercial outcomes, and be the person your team and customers turn to when things get complex. babelforce is a Berlin-born orchestratio

Company & Role Analysis

JobSeeker+

Likely perks

Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours

Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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