Commercial Customer Success Manager - Key Accounts, UKI (Dublin-based) As a Customer Success Manager, you will proactively drive new produc…
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is on a mission to deliver honest financial products that improve lives. As a Key Account Executive, you’ll play a critical role in driving our growth by leading complex, high-impact sales efforts with the largest and most strategic retailers in the U.S. and beyond. You’ll be responsible for acquiring and expanding partnerships with Fortune 500 brands, managing multifaceted deal cycles, and shaping the future of buy now, pay later (BNPL) at enterprise scale.
This is a high-ownership, highly visible role requiring a mix of strategic thinking, deep sales expertise, and strong cross-functional leadership.
Build and close pipeline: Own the full sales cycle from sourcing to close across a targeted set of the largest U.S.-based retailers, many with international operations.
Drive strategic partnerships: Develop deep relationships with C-level and senior stakeholders across merchandising, payments, digital, and finance.
Negotiate complex deals: Structure and close commercial agreements involving multiple product lines, custom integrations, and cross-border considerations.
Navigate internally: Lead cross-functional collaboration with Product, Legal, Risk, Marketing, and Finance to bring complex initiatives to life.
Unlock enterprise value: Translate Affirm’s differentiated value into tailored business cases, driving both short-term wins and long-term partnerships.
Support international growth: While your core focus will be U.S.-based retailers, you’ll collaborate on global expansion needs in partnership with our international teams.
10+ years of sales experience and 8+ years enterprise sales experience, preferably in fintech, SaaS, or retail technology, selling into complex Fortune 500 organizations.
Proven track record of closing large, strategic deal
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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