Key Account Manager - Packaging

Key Account Manager - Packaging

Bradford | Full-time (office-based + client travel) Salary and OTE DOE

I'm currently partnering with a market-leading UK business in the packaging sector to recruit a Customer Business Manager / Key Account Manager. This is a fantastic opportunity for someone looking to step up or further develop a career in account management and customer strategy within a high-performing, people-focused organisation.

Why This Opportunity Stands Out

This isn't a transactional sales role. My client is looking for someone who can build long-term partnerships, add real value to customers, and become a trusted advisor.

The business is the largest UK distributor of polypropylene, laminates, and specialist films, supplying major names across the food manufacturing sector.

The Role

You'll join an established Customer Business Manager team, taking ownership of a portfolio of accounts. Your focus will be on relationship management, service delivery, and account growth rather than quick wins.

You will act as the voice of the customer internally, ensuring everything from stock planning to product solutions runs smoothly.

As part of the role, you can expect to be out visiting clients around 4-5 times per month, giving you valuable face-to-face time to strengthen relationships and identify new opportunities.

Key Responsibilities

Manage and develop key customer accounts

Act as the primary point of contact, both externally and internally

Build strong, multi-level relationships with customers

Visit client sites regularly (typically 4-5 visits per month) and provide market insights

Proactively manage stock, forecasts, and supply planning

Identify and drive growth opportunities within accounts

Collaborate across internal teams to deliver seamless service

What I'm Looking For

Experience in customer service or account management

Packaging industry experience

Strong interpersonal and communication skills

Commercial awareness and a proactive mindset

Ability to think strategically and solve problems

Comfortable working with Microsoft Office and ERP systems

Essential

Full UK driving licence and access to a car

Willingness to travel to customer sites (including occasional overnight stays)

Interested?

If you're looking for a role where you can develop strategically, build meaningful client relationships, and be part of a high-performing culture, I would be keen to speak with you.

Apply now or get in touch for a confidential conversation.