The Works
Birmingham, UK
£33,011 – £33,011
Full-time
about 1 month ago
Location Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham. Why The Works? We don’t just sell products. We inspire reading, le…
The People Ops & Payroll Eastern Europe team keeps the engine running for SumUppers across the region — making sure every hire, change, and payroll cycle is handled accurately, on time, and with care. In Bulgaria alone, we support 520+ employees, and as the business continues to grow, reliable People Ops execution is what makes that growth feel seamless for the people living it every day. This role sits at the heart of that — owning the day-to-day administration for SumUp Bulgaria, being a dependable point of contact for employees and managers, and helping us build a better, more consistent People Ops experience as we scale.
🎥 Take a look at our Sofia office to get a feel for where you'd be working.
Manage employee lifecycle processes end-to-end — from hiring and onboarding documentation through to contract changes, absences, and offboarding
Keep employee data accurate and up to date in Workday, ensuring readiness for audits and compliance checks
Support the monthly payroll cycle by collecting, validating, and submitting payroll inputs on time, coordinating with our external payroll provider
Handle routine employee and manager queries with a service mindset, escalating more complex cases when needed
Contribute to process improvements, documentation, and data quality routines — including spotting opportunities for automation
You will be great for this role if…
Strong attention to detail and a genuine commitment to data accuracy, even when managing high volumes
Comfort working with HRIS and operational tools, and an interest in AI and process improvement
Ability to handle confidential employee information with professionalism and discretion
A service-oriented mindset with clear, professional communication — and sound judgement on when to escalate
Professional working proficiency in English
At least 1 year of experience in People Operations or HR administration
A plus will be any exposure to payroll processes or tools
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Location Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham. Why The Works? We don’t just sell products. We inspire reading, le…