Junior People Operations Partner (1 year FTC)

About the team

The People Ops & Payroll Eastern Europe team keeps the engine running for SumUppers across the region — making sure every hire, change, and payroll cycle is handled accurately, on time, and with care. In Bulgaria alone, we support 520+ employees, and as the business continues to grow, reliable People Ops execution is what makes that growth feel seamless for the people living it every day. This role sits at the heart of that — owning the day-to-day administration for SumUp Bulgaria, being a dependable point of contact for employees and managers, and helping us build a better, more consistent People Ops experience as we scale. The role is set to start as a one year fixed-term contract.

🎥 Take a look at our Sofia office to get a feel for where you'd be working.

What you will do

Manage employee lifecycle processes end-to-end — from hiring and onboarding documentation through to contract changes, absences, and offboarding

Keep employee data accurate and up to date in Workday, ensuring readiness for audits and compliance checks

Support the monthly payroll cycle by collecting, validating, and submitting payroll inputs on time, coordinating with our external payroll provider

Handle routine employee and manager queries with a service mindset, escalating more complex cases when needed

Contribute to process improvements, documentation, and data quality routines — including spotting opportunities for automation

You will be great for this role if…

You have a foundational understanding of Bulgarian employment law, social security and payroll requirements.

You demonstrate strong attention to detail and a genuine commitment to data accuracy, even when managing high volumes.

You feel comfort working with HRIS and operational tools, and have an interest in automation and process improvement.

You handle confidential employee information with professionalism and discretion.

If you have a service-oriented mindset, clear and professional communication, and