Junior Delivery Operations Specialist (M/F/X)

Join a French foodtech superstar

At HelloFresh, we’re shaking up the way people eat with our meal kits! France is a young market, launched in 2019, and has been growing at lightning speed: we’ve been the market leader since 2021.

How do we make it happen? Thanks to a team full of talent and energy, driven by a shared ambition to win the food market, all within a company culture and DNA that truly stand out.

If you’re eager to be part of an exciting, international, and entrepreneurial human adventure, join us!

About the Role

As a Delivery Operations Specialist, you will be the vital link ensuring the smooth and efficient flow of our boxes from our distribution centers (Middle Mile) all the way to our customers' doors (Last Mile) across France. You will monitor daily performance, resolve operational bottlenecks, and support strategic initiatives that drive cost efficiency and customer satisfaction. This is a high-impact, hands-on role perfect for a logistics professional ready to launch their career in a dynamic, high-growth environment. You will be based in Lisses production center with approximately 1 day per week in the Paris office.

Key Responsibilities (Missions)

Daily Operational Management & Support: Serve as the primary operational support for both Middle Mile and Last Mile activities, swiftly resolving day-to-day issues (e.g., transport delays, quality deviations, planning adjustments) in coordination with carriers, production, hubs and outbound teams.

Performance Monitoring & Reporting: Oversee and communicate key operational metrics. Prepare and maintain weekly performance reports to ensure transparency and drive accountability with internal teams and external delivery partners.

Cross-Functional Coordination: Act as the central point of contact between our internal logistics team, production/outbound teams, regional hubs, and our network of delivery partners to ensure process alignment and synchronized execution of delivery plans.

Process Improvem