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IVR Customer Experience Designer at PCR Recruitment Limited | KeyStep

Home JobsIVR Customer Experience Designer

Adzuna

IVR Customer Experience Designer

PCR Recruitment Limited

London, UK

£104,000 – £111,800

about 19 hours ago

contractremoteIT Jobs

Skills & Technologies

Customer ExperienceCXTransformation

Job Description

Interactive Voice Response IVR CX Designer £400-430 per day Inside IR35 | Remote-First (1 day per month onsite) | Telecommunications & Customer Experience We are supporting a leading UK organisation undergoing a significant transformation of its customer contact experience and are looking for an experienced IVR CX Designer to help redesign and optimise customer journeys across voice and conversational channels. This role will focus on improving the customer experience within a modern contact ce…

Company & Role Analysis

JobSeeker+

Likely perks

Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours

Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

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