Robert Walters
London, UK
£130,000 – £208,000
Contract
29 days ago
A global insurance broking and risk advisory group, listed on the NYSE and one of the largest professional services groups in its sector wor…
A global insurance broking and risk advisory group, listed on the NYSE and one of the largest professional services groups in its sector worldwide. Operations span more than 130 countries, with a significant UK and Ireland footprint and a global IT function headquartered in New York. Planview is one of the firm's strategic enterprise platforms, used across the group for five-plus years to manage portfolio financials, project status, capacity, and a wide range of programme data.
This is a hands-on Technical Product Manager role owning the Planview platform across the UK and Ireland stakeholder group, sitting in IT and working in close partnership with a senior peer Technical Product Manager based in New York. You will own platform configuration, the development backlog, integrations, and the relationship with a global user base. You will not own the long-term strategic roadmap in isolation, the New York peer carries that, but you will own the operational and tactical side: weekly development item reviews, configuration changes, stakeholder communication, and translating user requests into prioritised work.
This is explicitly not a support role. Future vision and roadmap thinking are part of the brief, with scope to grow into the strategic side over time. Key responsibilities
Own day-to-day configuration and administration of Planview Enterprise One / PPM across the UK and Ireland user base
Run weekly development item reviews with stakeholders and the wider team, prioritise the backlog and shape what gets built
Translate stakeholder requests and pain points into clear, prioritised platform changes
Work in close partnership with the senior Technical Product Manager in New York on roadmap, peer review and major changes
Manage integrations and data flows between Planview and finance, HR, BI and downstream systems
Communicate clearly to a global user base, with most active stakeholders in the UK and Ireland
Support adoption, training, release communications and continuous improvement of the platform
Essential experience
3 to 8 years hands-on with an enterprise PPM platform: Planview Enterprise One / PPM strongly preferred, Clarity PPM, Planisware, or ServiceNow SPM also welcome
Hands-on platform configuration: workflows, custom fields, security, templates and lifecycle rules
Strong communicator, able to translate technical details to business audiences and the reverse
Experience running stakeholder-facing meetings (backlog grooming, prioritisation, change forums)
Comfortable working with integrations, APIs and downstream BI or finance systems
Self-directed and confident managing a globally distributed user base
Nice to have
Financial services, insurance or professional services background
Planview Administrator or Implementer certification
SAFe, PMP, or Agile/Scrum certifications
SQL or Python for data validation and reporting
Behaviours and mindsets
Excellent communicator, the most important quality for this hire
Pragmatic and structured problem solver
Comfortable being put in front of senior stakeholders to make the case for the platform
Curious about the product and motivated to build deep platform expertise
Collaborative, particularly across time zones with the New York peer
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
A global insurance broking and risk advisory group, listed on the NYSE and one of the largest professional services groups in its sector wor…