IT Support Technician Intern

We're looking for IT support interns to join Datadog's Enterprise IT organization — the team responsible for managing the internal tools, systems, and services that keep Datadog running smoothly as we scale. As part of this team, you'll work alongside IT professionals to troubleshoot issues, support employee onboarding and offboarding, manage SaaS applications, and help maintain the infrastructure that internal teams rely on every day. This means providing excellent customer service to our employees to support thousands of endpoint devices such as macOS, iOS, Chrome OS and Windows. In addition, you will support software as a service (SaaS) solutions like Google Workspace, Slack, Zoom, Jamf, and more.

About the Role

The Enterprise IT Support team is responsible for the hardware and software that Datadog employees around the world use on a daily basis to successfully do their jobs. As an Enterprise IT Support intern, you will combine theoretical learning at your school with practical, hands-on experience in our IT Support team. Over the course of your internship, you will progressively take on more responsibilities while helping ensure our ever-growing user base has everything they need to do their job.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You'll Do

Learn and assist in providing customer service and technical support for our employees

Shadow and support laptop deployment as part of onboarding and refresh cycles

Participate in new hire orientations to understand policies, best practices and services used within Datadog

Assist with general ticketing, account management, and basic troubleshooting under supervision

Help maintain hardware and software inventory

Contribute to documentation creation and maintenance

Observe and support unified communications setups in conference rooms and common areas

Participate in team meetings and knowledge-sharing sessions

Gain exposure to deployment and security-related projects

Develop skills in various SaaS tools and IT workflows

Who You Are

You will graduate in 2026 with a degree in IT, Communications, or a related field

This internship is required as part of your academic curriculum

You are passionate about technology and eager to learn

You love working in a team and helping people

You have a basic understanding of computer hardware and software

You have good communication skills in English and French

You are curious about how things work and enjoy problem-solving

You want to gain experience in a fast-paced, high-growth startup environment

You have a positive attitude and are ready to learn from experienced team members

Familiarity with macOS, iOS, or other Apple devices

Basic knowledge of Google Workspace or other SaaS applications

You are available to complete a 6-month internship starting in June or July 2026 (we are unable to accommodate internships starting at any other time)

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth

Opportunities to work with teammates in-office and across the globe on meaningful challenges that will keep you thinking

Intradepartmental mentor and buddy program for in-house networking

In-person intern cohort and monthly company social events

An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

Relocation support and travel benefits

Unlimited snacks and drinks in our office; catered lunches on Monday, Wednesday, and Friday

Beautiful offices in convenient locations

Benefits and Growth listed above may vary based on the country of your emp