IT Support & Administrator

Your new company

You'll be joining a well established organisation that places strong emphasis on reliable technology, continuous improvement, and high quality internal support. The business operates across multiple sites and relies on a modern IT environment to keep daily operations running smoothly. They are known for fostering a collaborative culture where staff are encouraged to develop their skills, contribute ideas, and take ownership of their work. With ongoing investment in systems, infrastructure, and user experience, the company provides an excellent environment for someone looking to grow within a supportive and forward thinking technical team.

Your new role

As an IT Support & Administrator, you will provide first line technical assistance to employees, resolving hardware, software and network issues both remotely and on-site. You'll help set up new equipment and user accounts, maintain IT systems, document processes, manage helpdesk tickets, and support ongoing IT projects and rollouts.You will also contribute to stock management for IT equipment and ensure all repairs and support activities are accurately recorded. What you'll need to succeed

A strong interest in IT and problem solving

Good communication, time management, and a positive attitude

Basic understanding of PC hardware, software and networks

Ability to interpret information and follow structured processes

GCSEs (or equivalent) including Maths and English

Highly organised with a willingness to learn and challenge existing ways of working

Desirable

Level 3 IT apprenticeship or similar qualification

Practical experience in IT support

Understanding of troubleshooting techniques and IT security

Ability to work on your own initiative and see the bigger picture

Full UK driving licence

What you'll get in return

Up to £32,000 annual salary

24 days holiday, plus 9 days public holiday.

Contracted hours are 40 per week.

Life Assurance at the rate of 2 x salary.

Pension scheme, minimum EE contribution of 2% and ER contribution of 7%.

Opportunity to develop hands-on IT support experience

Exposure to a wide range of systems, tools, and projects

Supportive environment that encourages learning and continuous improvement.

What you need to do now

If you're interested in this role, click 'apply now' to send an up to date copy of your CV, or call us for more information.If this job isn't quite right for you but you're exploring new opportunities, contact us for a confidential discussion about your career.

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