IT Service Analyst

Salary: £42,000 - 48,000 per year Requirements: Strong organizational skills with the ability to manage multiple tasks Good written and verbal communication skills, especially in minute-taking Experience with ServiceNow or similar ITSM platforms A keen interest in IT Service Management and a willingness to learn Attention to detail and a methodical approach to documentation Proficient in Microsoft Office (Excel, Word, PowerPoint) Awareness of ITIL principles (ITIL Foundation certification is a …