IT Operations Specialist - Endpoints Team

About the opportunity

We are seeking a highly skilled and experienced IT Operations Specialist to join our dynamic Team. In this role, you will be responsible for the design, implementation, and maintenance of our MDMs, such as Google Workspace, Kandji and Intune, with a strong focus on security and automation.

You will be a key player in ensuring our employees have a secure and productive digital workspace, particularly in our MDM and BYOD environment. You will leverage your expertise in Google Apps Script, Bash and Powershell to automate workflows and enhance user experience, your advanced Kandji/Jamf knowledge to manage and secure our macOS devices, iOS devices and iPadOS devices.

In this role, you will

Google Workspace Administration: Manage and optimize our Google Workspace environment, including user provisioning, security policies, and application integrations.

BYOD Management: Being able to support, manage and improve our robust BYOD policies and procedures within Google Workspace, ensuring data security and compliance.

Automation research and development: Develop and maintain custom applications and scripts to automate workflows, integrate with third-party solutions, and enhance user productivity.

Apple MDM (Kandji) Management: Administer and configure Kandji to manage and secure macOS, iOS and iPadOS devices, including deployment, patching, and complying with the latest security policies.

Security and Compliance: Implement and maintain security best practices within Google Workspace, Kandji and Intune, ensuring compliance with relevant regulations and industry standards.

Troubleshooting and Support: Provide expert-level troubleshooting and support for MDM-Related Issues.

Documentation and Training: Develop and maintain comprehensive documentation and provide training to end-users and IT staff.

Collaboration: Work closely with other IT teams, including security, networking, and support, to ensure a cohesive and effective IT environment.

Staying