KeyStep

IT Engineering Manager (Endpoint Engineering)

Affirm
Remote US
about 4 hours ago
full-timeremote

Skills & Technologies

Platform EngineeringIT SupportMDMPatch ManagementKPIsComplianceMakeCoachingAutomationLeadershipTeam Leadership

Job Description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Our Client Platform Engineering (CPE) team owns Affirm's endpoint platform end-to-end: from zero-touch provisioning and MDM architecture to patch management, automation pipelines, and compliance posture. We're the team that makes it possible for an Affirmer anywhere in the world to open a laptop on day one and get straight to work.

We're looking for a hands-on technical manager to lead the Client Platform Engineering team. This is an engineering-forward leadership role — you'll set the technical direction, establish the program operating model, and actively develop a team of three engineers (one L5, two L6) who are talented but need a clear owner to drive prioritization, consistency of delivery, and a repeatable way of working.

You'll report directly to the Director of IT Engineering and be the first dedicated people leader this team has had in some time. That means you'll be building the program scaffolding largely from scratch: defining how work gets planned and tracked, establishing KPIs that give leadership and partner teams real visibility into health and progress, and creating the operating rhythm that lets your engineers do their best work. You'll also be a credible technical voice in cross-functional conversations with Security, Identity, Developer Productivity, and IT Support — able to engage substantively on architecture, tool choices, and tradeoffs without needing to run everything back to your team.

What You'll Do

Team Leadership & Coaching

Lead, coach, and develop a team of three engineers — setting clear expectations, providing regular candid feedback, and building individual growth plans tailored to each engineer's strengths, gaps, and career goals.

Establish and maintain healthy team operating rhythms: sprint cadence, backlog grooming, incident retrospectives, and async-fir

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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