eFinancialCareers
Bath, UK
Full-time
4 days ago
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long…
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
Oversee contractual arrangements with investment partners, DFMs and bond providers
Lead commercial governance of investment partner relationships
Review and approve non-standard investment assets prior to onboarding
Monitor delivery against onboarding commitments and expected platform flows
Maintain effective oversight of AML and due diligence activities relating to offshore assets
Ensure investment partner relationships support good customer outcomes and platform strategy
Maintain audit-ready evidence of onboarding decisions, monitoring activities and relationship governance
Provide challenge and escalation where contractual expectations or commercial assumptions are not being met
Key Responsibilities for this role: Investment Partnership Oversight
Act as relationship lead for DFMs, fund managers and bond providers
Maintain regular governance and relationship reviews with investment partners
Monitor service quality and responsiveness of investment partners
Escalate relationship concerns and drive resolution activities
Ensure investment partnerships remain aligned to strategic objectives
Contractual Governance
Own oversight of contractual agreements and amendments relating to investment partnerships
Lead review and challenge of contractual changes
Coordinate with Legal and Procurement on contract updates
Ensure contractual obligations, service expectations and commercial arrangements remain appropriate
Maintain contractual inventories and governance records
Fund Onboarding Governance
Review onboarding recommendations provided by SS&C
Approve onboarding of non-standard assets prior to implementation
Ensure proposed assets align with platform onboarding criteria and risk appetite
Challenge onboarding proposals where asset suitability is unclear
Maintain evidence of onboarding decisions and approvals
Fund Monitoring & Commercial Oversight
Monitor funds introduced onto the platform through investment partnerships
Track actual flows against onboarding assumptions and expected commercial benefits
Challenge investment partners where anticipated flows do not materialise
Conduct periodic reviews of underutilised or dormant assets
Recommend asset offboarding where there is insufficient justification for continued platform support
Escalate material commercial or proposition concerns
AML & Due Diligence Oversight
Review AML and due diligence documentation relating to offshore assets and investment partners
Ensure documentation is complete and meets internal standards
Challenge deficiencies and coordinate remediation
Support compliance with platform onboarding requirements and TPRM expectations
Maintain oversight records and approval evidence
EMT & Investment Data Oversight
Oversee receipt and review of EMT information
Escalate data quality issues and tolerance breaches
Support fair value assessments and associated reporting requirements
Ensure investment partner information remains accurate and complete
Governance, MI & Escalation
Produce relationship and commercial oversight MI
Maintain onboarding, relationship and monitoring dashboards
Present relationship updates to governance forums
Track actions and remediation activities through to completion
Escalate emerging commercial, operational or customer outcome risks
Customer, Conduct & Consumer Duty Expectations
Ensure investment partnerships support delivery of good customer outcomes
Consider customer value and suitability when reviewing onboarding proposals
Escalate risks arising from poor asset performance, lack of utilisation or inadequate partner support
Support fair value assessments through effective oversight of partner relationships and data quality
Ensure customer impact is considered during onboarding and offboarding decisions
Evidence & Assurance Expectations
Maintain onboarding approval records
Maintain contractual amendment and governance logs
Maintain fund monitoring and utilisation reviews
Maintain AML and due diligence review evidence
Maintain relationship governance packs and meeting records
Maintain documented challenge and escalation outcomes
Ensure all records are audit and regulator ready
Key Knowledge, Skills & Experience Knowledge
Investment platforms and investment operations
Fund onboarding processes
Fund manager, DFM and bond-provider operating models
Third Party Risk Management frameworks
Consumer Duty and customer outcome considerations
AML and due diligence processes
Skills
Commercial judgement
Contract review and negotiation support
Relationship management
Analytical and data-driven decision making
Strong challenge and influencing skills
Governance and documentation discipline
Experience
Significant experience working with investment products, fund managers, DFMs or platform propositions
Experience managing commercial or investment partner relationships
Experience reviewing complex onboarding proposals and investment structures
Experience operating within a regulated financial services environment
Comfortable engaging with senior stakeholders internally and externally
At M&G, we're committed to helping you
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long…