Internal Technical Sales

Internal Technical Sales Redditch- office based full time hours £30,000-£35,000 depending on your skills, experience and qualifications

Are you passionate about engineering and love solving problems? Do you enjoy engaging with customers and helping them find the right technical solutions? If so, we’d love to hear from you. This is an excellent opportunity for a commercially minded professional with strong customer relationship and account management experience to play a key role in supporting sales growth, customer satisfaction, and operational excellence. Reporting to the Commercial Director, you will be responsible for managing customer accounts, supporting the quotation process, and ensuring excellent service delivery across key accounts. You will work closely with internal departments to support customer requirements, improve processes, and contribute to commercial performance targets.

Internal Technical Sales Key Responsibilities

Manage the day-to-day activities of allocated customer accounts

Respond to customer enquiries via email and telephone in a professional and timely manner

Prepare and submit quotations with support from internal technical teams

Maintain account profitability and support commercial objectives

Assist with resolving account or payment-related issues where required

Monitor KPIs and analyse sales and operational data to identify improvements

Support continuous improvement and cost reduction initiatives

Provide support to the Customer Service team on account-related matters

Attend customer meetings, site visits, and occasional trade shows when required

Escalate complex issues appropriately and contribute to effective problem-solving

The successful Internal Technical Sales will have the following skills and experience:-

Previous experience within a Business Development, Sales, Account Management, or Customer Service role

Strong communication and relationship-building skills

Excellent organisational and time-management abilities

A proactive and solutions-focused approach

Strong analytical and problem-solving skills

The ability to work effectively under pressure and manage multiple priorities

High attention to detail and a strong sense of accountability

Good IT skills, including experience working with data and reporting

In return you can expect to receive a basic salary depending on your previous experience and qualifications. Please send your updated CV to or click APPLY and I will be in touch soon