Internal Sales / Sales Administrator

Internal Sales / Sales Administrator – Engineering

Are you experienced in internal sales, sales administration, quotations or order processing within an engineering or industrial environment?

We’re recruiting for a well-established engineering business looking to add an Internal Sales Coordinator to its commercial team.

This is a varied role where you’ll manage customer enquiries from initial contact through to quotation and order, build relationships with existing customers and work closely with internal teams to ensure customers receive an excellent level of service.

It would suit someone currently working for an engineering manufacturer, distributor or technical product supplier who is looking for a long-term opportunity with progression and the chance to develop their commercial experience.

The Role

Handling incoming customer enquiries by phone and email

Preparing and issuing quotations

Proactively following up outstanding quotations and opportunities

Processing customer orders accurately and efficiently

Managing customer requirements from initial enquiry through to order

Building and maintaining strong relationships with existing customers

Identifying opportunities to develop accounts and increase business

Providing product and technical information to customers

Liaising with internal departments on technical and commercial enquiries

Maintaining accurate customer, quotation and order information

Resolving customer queries and providing a high level of service

Supporting the wider internal sales and commercial team

Contributing to continuous improvement across the department

About You

We’re keen to speak with candidates with experience in internal sales, sales administration, sales support, quotations, estimating, order processing, technical sales support or customer account management.

You could currently be working for either an engineering manufacturer or engineering/industrial distributor.

You’ll ideally have

Experience dealing directly with customers within a commercial environment

Experience preparing quotations and/or processing orders

Strong communication and relationship-building skills

Good organisational and problem-solving abilities

Confidence managing your own workload and priorities

Good Microsoft Word, Excel and Outlook skills

A proactive and commercially minded approach

Experience using CRM or ERP systems would be advantageous.

Package & Benefits

Highly Competitive Salary

Potential to earn up to 10% discretionary bonus

25 days holiday

Hybrid working once fully trained

Early finish every Friday

37.75-hour working week

Long-term opportunity within an established engineering business

Hybrid Working

The role will initially be fully office-based during training, which is expected to take approximately 3–6 months depending on the individual.

Once fully trained and signed off, the position will move to a hybrid arrangement with a minimum of two days per week in the office.

Relevant Experience

Previous experience within an engineering or industrial environment would be particularly beneficial. This could include working with mechanical or engineered components, pumps, valves, flow control, bearings, seals, gaskets or other associated technical products, either for a manufacturer or distributor.

Direct product experience isn't essential, and candidates from other technical or industrial sectors with strong internal sales experience are encouraged to apply.

If you’re looking for your next step within internal sales and would like to join an established engineering business offering a strong package and long-term opportunity, please apply with an up-to-date CV.