Integration Product Analyst

Integration Product Analyst

We are looking for an Integration Product Analyst to support the onboarding and integration of merchants, partners, and third-party platforms.

Acting as a key link between Product, Engineering, Operations, and external partners, you will help ensure integrations are delivered efficiently and operate successfully in production. This role requires a strong technical mindset, excellent communication skills, and the ability to translate business requirements into practical integration solutions.

This is an excellent opportunity for a junior to mid-level professional looking to develop their career within Product, Payments, and Integrations.

Key Responsibilities

Coordinate merchant and partner integrations from onboarding through to go-live.

Gather and document business and technical requirements.

Support integration setup, testing, certification, and rollout activities.

Act as a primary point of contact for integration-related queries.

Investigate issues and coordinate resolutions with internal teams.

Maintain integration and implementation documentation.

Work closely with Product, Engineering, Operations, Compliance, and Commercial teams.

Track progress, manage stakeholder communications, and support successful project delivery.

Identify opportunities to improve integration processes and onboarding experiences.

Skills & Experience

Essential

Understanding of APIs, webhooks, and system integrations.

Ability to interpret technical documentation.

Strong communication, organisation, and problem-solving skills.

Experience coordinating projects, implementations, or onboarding activities.

Comfortable working with technical and non-technical stakeholders.

Proactive attitude and willingness to learn.

Desirable

Experience in payments, fintech, e-commerce, SaaS, or software integrations.

Familiarity with REST APIs, JSON, and XML.

Knowledge of merchant onboarding or payment integrations.

Experience supporting external partners or clients.

Qualifications

Experience in integrations, implementation, technical support, product operations, project coordination, business analysis, or a related field.

Ability to manage multiple priorities and stakeholders effectively.

Benefits

Private healthcare and dental cover

Pension scheme

Life assurance

Generous annual leave plus public holidays

Professional development support

Employee assistance programme

Wellbeing and social events

Interested? Please Click Apply Now!

Integration Product Analyst