Integration Engineer (Client facing), Professional Services

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have an extraordinary amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses.

What you'll do

As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform.

Responsibilities

Plan and execute integration engineering end-to-end, from high-level architecture to code implementation — conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations

Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests

Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes

Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team

Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback

Provide deep technical support and debugging — inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions

Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture

Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency

Build tools and analytics — including dashboards, queries, and custom data reports — to support user business reviews and operational needs

Develop reusable processes and shared knowledge to enable the broader Professional Services team

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

4+ years of experience in a software engineering or integration engineering role

Ability to write and debug code in languages such as Go, Java, C/C++, or similar

Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool

Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms

Understanding of the payments domain and API security principles

Able to lead technical conversations and clearly explain how Stripe works from both a product features and API architecture perspectiv