Customer Insight Analyst
Salary: £50,000 - 50,000 per year Requirements: 3–5 years experience in a customer, marketing, or commercial analytics role Strong SQL skill…
Insight Analyst
Manchester (Hybrid) | £35k - £45k + Benefits
If you enjoy working with data and influencing real business decisions, this is an opportunity within a central Insight function, working closely with Trading, Operations, Finance, and senior leadership to deliver data-driven recommendations that directly impact commercial outcomes.
The Role
You'll take ownership of analysis across a wide range of commercial areas, using data to support decision-making and improve performance across the business.
· Delivering regular and ad-hoc analysis to support trading performance, product range, and margin optimisation
· Building and maintaining analytical models to support forecasting and business planning
· Providing insight into customer behaviour, competitor activity, and market trends
· Supporting projects across areas such as pricing, promotions, product performance, and market analysis
· Translating complex data into clear, actionable recommendations for stakeholders
· Improving and evolving existing processes to drive efficiency and accuracy
· Ensuring data quality and integrity through validation and structured processes
· Partnering with internal teams and external stakeholders to provide insight and support
What We're Looking For
· Experience in a data or insight analyst role
· Strong skills in SQL, relational databases, and BI tools (e.g. Tableau or similar)
· Advanced Excel capability (modelling, data manipulation, analysis)
· Strong commercial awareness and ability to link data to business outcomes
· Excellent problem solving and communication skills
· High attention to detail and data accuracy
· Ability to work in a fast-paced, collaborative environment
Why Join?
· Opportunity to influence key business decisions through data
· High visibility role with exposure to senior stakeholders
· Strong benefits package and long-term career progression
If you're looking for a role where you can turn data into real commercial impact, we'd love to hear from you.
Apply today with your most up-to-date CV.
BH36173
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