Infrastructure Operations Analyst

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Infrastructure Operations Analyst

Available Location: Lisbon, Portugal

Job Description

We are looking for an Infrastructure Operations Analyst to support our Infrastructure Strategy team with strategic commercial and settlement-free partners, focused on network bandwidth services. You will be part of the Infrastructure team that specializes in Network Strategy and building both external and internal relationships that allow for Cloudflare to scale and reach user populations around the world. Our group takes a long term and technical approach to forging mutually beneficial and sustainable relationships with all of our network partners.

What you'll do

Manage the team’s general workflow and assist in the implementation of Network Strategy

Assist in the creation and maintenance of operational trackers

Prioritize resource assignments for deployment and build projects

Invoice review in Coupa (invoice review system) and reconciliation with tracking data

Monitor and report on Legal contract processing to ensure timely execution

Ensure all Jira projects have owners and are tracked for completion

Help with Purchase Requisitions and Orders processing

Partner onboarding and updating of contact information

Help build our capabilities to turn our workflows into always-on, continuous forecasts

Preferred Qualifications

Know the difference between clean data and messy data, and have a deeply-rooted desire to organize data.

Advanced knowledge of Excel or Google Sheets.

Previous experience with multiple different vendor interface systems, and the ability to quickly pick up new systems and work between different systems.

A “get to Yes” attitude and the ability to work through problems coming up with workable and realistic solutions.

Required Systems

Coupa, Ironclad, JIRA, Google Spreadsheets

Compensation

Compensation may be adjusted depending on work location.

For Portugal based hires: Estimated annual salary of €36,000-50,000

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their w