Infrastructure Analyst

Prestigious opportunity in a Global Law firm for an Infrastructure Analyst to join a dynamic, globally distributed IT Infrastructure team supporting a fast paced professional services environment. Operating across multiple international locations, the team is responsible for delivering a mix of technical projects, platform engineering, and BAU support across a modern and evolving technology landscape. This is an excellent opportunity for a technically capable engineer who enjoys both hands on support and project delivery, and is looking to develop their skills across a broad infrastructure and cloud estate.

Based in Liverpool or Manchester, you'll be working with a range of modern technologies including Software Defined WAN, Software Defined Datacentre, and migrations to SaaS and IaaS platforms, ensuring a varied and engaging workload. As one of our Infrastructure Analysts, you will:-

Support the development, delivery, and maintenance of enterprise infrastructure and IT systems across multiple locations

Work closely with Infrastructure leadership to ensure reliable and resilient service delivery

Assist with technical design and implementation across project lifecycles (from initiation through to BAU support)

Troubleshoot and resolve infrastructure-related incidents and escalations

Collaborate with architecture, project management, and service desk teams

Support the adoption and implementation of new technologies aligned to strategic roadmaps

Maintain accurate system documentation, configurations, and recovery processes

Contribute to system monitoring, alerting, and performance optimisation

Participate in change and problem management processes

Support knowledge sharing and continuous improvement across IT teams

If you possess a combination of some of the following skills then, LETS TALK!

Experience supporting VMware environments

Working knowledge of Microsoft Azure (including identity and application configuration)

Strong understanding of Windows Server (2016/2019/2022)

Knowledge of Active Directory, DNS, DHCP, and directory services

Experience with file services (e.g. DFSR)

Good understanding of networking fundamentals (routing, troubleshooting, switching basics)

Awareness of high availability (HA) and disaster recovery (DR) concepts

Experience with monitoring tools (e.g. SolarWinds, SNMP or similar)

Understanding of infrastructure supporting enterprise applications

Familiarity with change management and problem management practices

Strong analytical, troubleshooting, and organisational skills

In return, you will be rewarded with an enviable benefits package encompassing 25 days' holiday, a bonus, an option for private healthcare.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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