InfoSec Analyst I

MongoDB’s Security Assurance team is on a mission to make MongoDB one of the world’s most trusted technology vendors. We are doing this in two ways. First, we provide customers with the clear, concise and accurate information about the security of our products that customers require to use our products. Second, we serve as trusted security SMEs to MongoDB’s field teams.

The InfoSec Analyst I is an independent contributor role. This role is vital to the Security Assurance team’s mission and is responsible for coordinating completion of customer due diligence reviews as well as helping MongoDB’s field personnel answer complex customer security questions.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

Actively manage the Assurance team’s queue to ensure requests are handled promptly

Complete customer security reviews. Help other team members complete reviews as necessary

Help customer facing personnel respond to customer security questions

Monitor relevant channels and answer in scope questions when possible, or escalate to more senior team members

Proactively maintain the team’s knowledgebase

Proactively recommend improvements in team processes and tooling to team leadership

Share relevant and actionable customer feedback with team leadership

Help coordinate development of customer facing response to high-profile supply chain events including critical severity CVEs that may affect MongoDB or its vendors

Lead complex projects to help build, scale and train the team

Serve as an internal subject matter expert on MongoDB product security topics, assurance trends, customer concerns, and emerging regulations

Design and deliver internal enablement training on security posture and compliance topics for teams across the organization

Requirements

2 to 3 years of experience in Information Security

BS in Computer Science, Information Systems, or equivalent experience

Direct exposure to at least one major framework or regulation such as ISO 27001, SOC2, CSA or DORA is preferred

Basic understanding of public cloud technologies including IAM, encryption, network security and tenant isolation

Strong communication skills, with the ability to present security concepts to technical and non-technical stakeholders up to and including at the executive levels

Ability to coordinate and manage multiple urgent requests simultaneously while effectively collaborating with SMEs across various time zones

A self-starter with a strong desire to grow into a trusted authority on the security of MongoDB and its products

Success in this Role Means

Within 3 months - Have a solid understanding of MongoDB’s product portfolio, core security posture, and the Security Assurance team’s procedures and tooling; reliably triage incoming requests; independently complete customer security reviews with guidance from more senior team members; monitor key internal channels and answer straightforward in‑scope questions

Within 6 months - Independently own end‑to‑end completion of most standard customer security reviews; serve as a trusted partner to customer‑facing teams by helping them respond to complex security questions; make measurable contributions to the team knowledgebase and playbooks; proactively identify and help implement improvements to team processes and tooling

Within 12 months - Be recognized as a trusted subject matter expert on MongoDB’s product portfolio, security posture and common customer concerns; complete complex projects that materially improve review quality, throughput, or customer experience; consistently surface relevant, actionable customer feedback that can influence Security roadmaps

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platformbase for the AI era, enabling buildersinnovators to create, transform, and disrupt industries with software. MongoDB’s un