Inbound Sales Team Lead [UK + New Markets]

Inbound Sales Team Lead – UK + New Markets

About the team

The UK Inbound Sales team is the first point of contact for merchants who've already shown interest in SumUp and that warm intent is a real advantage. The team works quickly to qualify, engage, and convert leads into long-term customers by matching the right SumUp solutions to each merchant's needs. This is a pivotal moment for the team: we're scaling into new European markets, and this role sits right at the centre of that growth. As Team Lead, you'll shape how we sell, how we coach, and how we scale, with direct influence over team performance, hiring, and the way we build out new markets from the ground up.

What you'll do

Lead, coach, and develop a team of Account Executives, running regular one-to-ones, performance reviews, and team sessions to build a high-performing, motivated sales culture

Track and analyse key sales metrics, including lead-to-SQL and SQL-to-deal conversion rates,sing CRM data to spot trends and implement targeted improvements

Build and refine sales processes, playbooks, and best practices that improve efficiency and closing rates across the team

Act as the bridge between sales, marketing, and other internal teams, feeding back on lead quality and helping align efforts across the business

Support the hiring and onboarding of new Account Executives as we scale into new markets, with a goal of growing the team to six

You'll be great for this role if…

Experience in a closing sales role, with a strong track record of hitting and exceeding targets

Demonstrated ability to mentor, motivate, and develop others — whether formally or informally

Strong analytical skills and comfort working with CRM tools (such as Salesforce) to make data-informed decisions

Ability to balance hands-on selling with team management in a fast-moving environment

Resilience and adaptability when navigating change, new markets, or shifting priorities

Why you should join SumUp

🌎 Opportunity to work with