ILR Programme Administrator

ILR Programme Administrator

up to £30k Permanent Full Time, 37.5 hours per week, flexible on starting/finishing - 25 days holiday, 2 days a year volunteering for a charity of your choice, support, induction, CPD opportunities

Birkenhead, 2 days a week in the office, rest from home or office

Are you an experienced ILR or apprenticeship programme administrator looking for your next opportunity within a growing and innovative training provider?

Do you thrive in a fast-paced environment where compliance, learner experience and operational excellence genuinely matter?

Due to continued growth across Care, Data and AI apprenticeship programmes, our client is looking to appoint a highly organised and detail-focused Programme & Onboarding Coordinator to support learner onboarding, compliance and programme administration activities across the business.

This is a pivotal role within the organisation, supporting Skills Coaches and operational teams to ensure learners are enrolled accurately, compliantly and experience a seamless transition into learning. Reporting to the Head of Learner Experience you will play a key role in managing the end-to-end onboarding process for apprentices, ensuring all learner records, funding documentation and ILR-related data are accurate, audit-ready and processed efficiently.

This role would particularly suit someone with previous experience in

ILR administration

Apprenticeship onboarding

Funding compliance

Learner enrolment

Training provider administration

Apprenticeship programme coordination

Key ResponsibilitiesLearner Onboarding & Administration

Coordinate end-to-end onboarding of apprenticeship learners

Act as the main point of contact for onboarding queries from learners, employers and internal teams

Schedule enrolment activities and ensure onboarding milestones are achieved

Maintain learner onboarding trackers and documentation

Compliance & Funding

Complete learner eligibility and compliance checks in line with DfE funding rules

Ensure all enrolment documentation is accurate and fully completed including

Training Plans

Apprenticeship Agreements

Eligibility evidence

Employer contribution documentation

Support audit readiness and compliance assurance activities

ILR & Systems Management

Accurately update learner records across Bud and ILR-related systems

Ensure learner data is complete, consistent and audit compliant

Track onboarding progress and proactively flag delays or risks

Support operational reporting requirements

Programme Registration & Certification

Coordinate awarding organisation registrations and certification processes

Ensure timely and accurate submissions

Cross-Team Coordination

Work closely with

Skills Coaches

Compliance & Funding teams

Employer Engagement / BD teams

Programme Managers

Support smooth transition from onboarding into active learning delivery

Essential Experience

Experience working within apprenticeships, funded training or further education

Strong understanding of DfE funding rules and compliance

Experience using learner management systems such as Bud

Previous experience supporting ILR processes and/or audit preparation

Skills & Attributes

Highly organised with exceptional attention to detail

Strong administrative and data management skills

Able to manage multiple priorities and deadlines effectively

Confident communicator with a professional and learner-focused approach

Proactive, solutions-focused and adaptable

Comfortable working within a growing organisation

Our client is entering an exciting period of expansion across Care, Data and AI programmes, making this an excellent opportunity to join a forward-thinking organisation where your contribution will genuinely make an impact.

You’ll be joining a collaborative team committed to

Outstanding learner experiences

Strong funding and compliance standards

Operational excellence

Sustainable growth and innovation

If you are passionate about learner onboarding, ILR accuracy and apprenticeship compliance — and enjoy being at the heart of programme operations — we would love to hear from you.

To apply please send your cv to

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process, giving you the best chance of success !