Salary: £? - ? per year Requirements: Relevant qualification, such as NVQ Level 3, or equivalent practical experience Proven customer service and technical support experience in a busy service environment Familiarity with ITIL-aligned service processes and Halo ITSM Proficiency with Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID Strong problem-solving skills and a methodical approach to diagnosing issues Excellent written, verbal, and interpersonal…
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
