IAM Cloud Support Engineer - Manchester

IAM Cloud Support Engineer - Manchester (Onsite, 5 days/week)

£55,000 - £75,000 + perm benefits

We're hiring a Cloud IAM Support Engineer to support a modern Identity & Access Management environment, with a focus on Microsoft Entra ID and Okta.

This is a hands-on role supporting cloud identity services, helping ensure secure authentication, access control, and seamless integrations across enterprise systems.

What you'll be doing

Support Microsoft Entra ID across RBAC, PIM, Conditional Access, MFA, and SSO

Administer Entra ID enterprise applications (SAML/OIDC), service principals, and managed identities

Manage identity lifecycle processes (JML), dynamic groups, and access governance

Support Entra ID Active Directory synchronisation (Entra/AAD Connect)

Work on Okta SSO and identity integrations alongside Entra ID

Support integrations with security and endpoint tools (e.g. CrowdStrike)

What we're looking for

Experience across cloud IAM platforms (Entra ID and/or Okta)

Hands-on support of Conditional Access and/or PIM in production

Experience managing SSO integrations (SAML or OIDC)

Knowledge of identity sync between cloud and on-prem (Entra Connect / AD sync)

Experience supporting identity integrations with security tools

Strong troubleshooting and operational support capability