HR Team Manager
Up to £50,000 dependent on experience
Full-time
Office based
Glasgow
We are working with an award-winning, national business compliance company that offers HR and Employment Law advice to small businesses across the UK.
This is a great opportunity to join a market-leading business, work with a great team and progress your career within HR.
In this role you will be responsible for running, motivating and developing a team of HR professionals. You will oversee the office and day-to-day management of the team and support, coach and mentor team members and ensure that they hit company targets.
Main Duties & Responsibilities
Delivering quality and performance KPI’s and ensuring they are met
Conducting 1-1’s to maintain an awareness of all staffing matters and performance issues
Building and maintaining an effective, cohesive and motivated team
Providing leadership to colleagues and peers
Promoting awareness of the business’ services
Forming and maintaining strong working relationships with other areas of the business
Providing effective support and coaching to the team
Attending daily morning meetings with the senior leadership team and implementing strategies to ensure a strong performance
Conducting disciplinaries, grievances etc. where necessary in line with the Employee Handbook
Keeping the Head of Operations up to date with all staff issues along with pending or proposed courses of action
Training new and existing members of the team
Driving the growth and success of the team
Handling any escalated complaints and taking necessary action
Monitoring and reviewing performance of team members on a daily basis and providing a detailed daily report to the Head of Operations
Working with other managers to ensure everyone is supported and service levels are achieved
Assisting in recruitment drives and interviews to ensure staffing levels are maintained
Considering how the business can attract more clients in Scotland
Working with marketing to promote the business in communications and social media
Any other tasks deemed necessary
You
Previous experience managing a team of more than 15 people is essential
Excellent knowledge of and hands on experience with HR processes and procedures is essential
Can-do attitude with the ability to drive, motivate and support others
Ability to work in a fast-paced environment
Dynamic and flexible approach
Excellent people management and interpersonal skills
Strong organisation and time management skills
Excellent customer service skills
Ability to provide feedback in a constructive manner
Previous experience dealing with complaints through to resolution
Solutions based approach
Ability to contribute to business growth and service improvements
On Offer
Annual salary up £50,000 dependent on experience
Monday to Friday, 9am—5pm
Parking nearby/onsite
Development and progression
25 days holiday + bank holidays
Your birthday off
Regular updates on Employment Law, so that you are always up to date
Free Employee Assistance programme
Life insurance cover
Contributory pension scheme
Social events and department budget for a quarterly day out
Career pathways to develop your skills and support your progression through the business
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
